At Bridget Camera, your satisfaction is our priority. This policy outlines how you can return products and receive refunds if necessary.
1. Return Eligibility
You may request a return only if:
- The product is defective or damaged during delivery.
- You received the wrong product.
- The return request is made within 7 days of receiving the product.
Note: Products must be in their original packaging with all included accessories. Items damaged due to misuse or accidents are not eligible for return.
2. How to Initiate a Return
- Contact us at [email protected] within 7 days of delivery.
- Provide the following details:
- Order number
- Product name and description
- Reason for the return
- Our team will guide you through the return process.
3. Refund Process
- Once the returned item is received and inspected, we will approve your refund.
- Refunds are processed only via cash on delivery on your next purchase or as agreed with our team.
- Please allow 3–5 business days for the refund process after approval.
4. Non-Returnable Items
- Items damaged due to misuse, accidents, or unauthorized repairs.
- Products without original packaging or missing accessories.
5. Contact Information
For questions regarding returns or refunds, please email us at:
Email: [email protected]